Customer guidance
Buying safely on Skysoft Mall
Skysoft Mall hosts independent merchants. Verification provides useful information, but customers should still assess each proposed transaction.
- Check the merchant’s current verification status.
- Confirm product or service details, availability, price and transaction terms.
- Keep messages, receipts and other transaction evidence.
- Use appropriate caution with advance payments and unusual payment requests.
- Never disclose passwords, one-time passwords, card PINs or full payment credentials.
- Report suspicious merchant activity to Skysoft Mall with relevant references.
An unverified status is not an accusation of fraud. Confirm identity and terms before proceeding.
Contact Skysoft Mall Support